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Name Correction Policy
The name and title indicated on the ticket must be equal to name and title reflected in the passenger's passport. Name changes from one person to another person are not allowed.

This policy is applicable to tickets issued on NXˇs plate(675) for itineraries that includes NXˇs flights operated by NX ONLY.
The Name Correction will be checked and charged in the first segment of a ticket only.


The following corrections will be considered for name corrections and name correction fee will be waived.

  • An Incorrect Title
  • Reversal of First Name and Last Name

The following corrections will be considered for name corrections and name correction fee will be levied

  • Mis-Spellings
  • Legal Name Changes
  • Marriage/Divorce
  • Update with Second/Additional Last Name
  • Update Name by different passport

All the above Name Correction Policy with effect from 19 March 2019.
The Name Correction Fee depends on the location of tickets issued and please kindly contact the town office of ticket original travelling point or agents (if the tickets issued by agents) to apply correction if needed.

The following ticket types are excluded:
1. FFP (Frequent Flyer Program) Redeemed Tickets;
2. ID/AD Tickets;
3. Itineraries involving NXˇs codeshare flights operated by interlines or interlinesˇ flights operate by interlines.

Ticket Issued Location Currency Changes Fee
Macau/Hongkong MOP MOP 400
Mainland China CNY CNY 300
Taiwan TWD TWD 1,000
Thailand THB THB 1,000
Korean KRW KRW 40,000
Japan JPY JPY 6,000
Other USD USD 40

Exception: The Name Correction Fee depends on the location of receiving airport if the service can be provided and the fee is to be collected at airport. For more details, please contact the concerned town office.

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